fundvee

FAQ
Frequently Asked Questions

Q: How quickly can we get our school started?

A: If you are located in one of our service areas, all you have to do is get your school administrator, whether it be your principal, PAC Committee, or parent volunteer responsible for organizing your school’s fundraising to register the school by clicking “Register School”. In three easy steps the school is armed and ready to start fundraising – parents must begin to place their orders.

Q: Can I place an order without the school being registered?

A: No. The power in our program is to have multiple parents associated to one school placing orders with Fundvee. If you wish to purchase products and fundraise with Fundvee, the best thing to do is get your school registered and then tell all your friends to place their orders!

Q: Do I have to be part of a school group to do a fundraiser?

A: Yes, at this time, we are focusing our efforts on supporting schools for fundraising. If you are another group interested in our program, please contact us to see if we can arrange a similar type of program for you.

Q: Can our grandparents and other relatives support our fundraising program?

A: In fact its encouraged if they are located near the school, as that is where products will be required to be picked up. The purpose of our online program is to encourage more than just parents and neighbors who can participate in a fundraising campaign.

Q: How do I know how much our school has raised from my purchases?

A: When you purchase your products, you will see a checkout total much like you do at a grocery store, where you will see your total products purchased, and below that a total amount fundraised. On your account page, you will see a collective total of the money fundraised with all your purchases, as well as the collective amount fundraised by everyone.

Q: Can I modify a saved product list for a repeat order?

A: Absolutely. Anytime before the cut-off date is reached for the next upcoming order, you may modify your order to your liking.

Q: How do I know when I will receive my order?

A: All your information is located on your account dashboard. Both the cut-off date for order deadline, and the date the order will be available for pick up at the school. Your dashboard is your resource centre where all the information you need is located. You will also receive reminders from us informing you of important dates.

Q: Which areas or cities do you service?

A: We are currently servicing Canadian cities Vancouver, Calgary, Toronto and their surrounding areas. If you wish to see us come to your city let us know. Major cities that can acquire district support for our program will provide the kick in the pants we need to start servicing your area.

Q: Can I sign up my school outside of Australia?

A: Yes. The Wealthy School Revolution is also available in the United States. Currently we are concentrating our efforts in Southern California with our school supply grade packages. But District support can allow us to open our business in major cities and their surrounding areas throughout the United States.

Q: Is there a minimum or maximum order?

A: No, you can order as little or as much as you like. The more you order, the more you are committing to your school’s fundraising efforts and the more time you likely save from having to walk through retail stores to find what you are looking for. Our average customer order is $60.00

Q: Is there a cost for shipping?

A: Shipping is free for the parent placing the order. We collectively ship the orders to the school and pass along the delivery fee of $15.00 by deducting this amount off of the amounts raised. Using our 20-50 plan for example, these purchases would generate up to $150 in funds raised, less the $15 delivery fee. (Schools outside of metropolitan areas may require a higher delivery fee depending on location)

Q: How much can my school make?

A: Your school will profit approximately up to 15% on every sale. You will be amazed as to how much your school will profit just by simply purchasing products through your school that you already purchase somewhere else

Q: How do we start and get parents ordering?

A: After registration, you will receive Steps 1,2,3 – Follow these steps to navigate your dashboard, create parent accounts, and share information about our program. Then follow our 20-50 Member Pledge Plan. Using our online pledge form or our traditional paper form - Sign up 20 parents who will “sponsor” the school with a minimum $50 monthly purchase. Each member to pledge this commitment will receive a 10% discount coupon to use all school year. These 20 people will provide the liftoff necessary to showcase the program, and other parents will see it in action and then join in.

Q: Is there a cost for using Fundvee at our school?

A: No. The Fundvee program provided today is free to use –to improve the efficiency and effectiveness of your school’s fundraising program. In return, we require you to spread the word and attract parents, school staff, and other supporters to “sponsor” their school and become a Fundvee customer. We are expecting to achieve 40% of the parent population of your school to participate.

Q: How does the school receive its money?

A: At the time of the order cut off date, we organize the delivery of the collective orders and ship them to the school. 35 days after the order is shipped, we will deposit the amount raised into the PAC Committee’s bank account. Along with our online reporting features, it makes for a very systematic and efficient way of managing funds.

Q: Not everyone likes to buy online. Can we use paper forms?

A: The true value of our program is the online management of the program, where everyone involved can have access. By suggesting the old fashioned form, we are not modernizing fundraising nor reducing our environmental impact. We recognize change is hard for most people, but we have lots of support staff to assist the move to an online program that will dramatically increase school revenues.

Q: Can I do all my shopping for the year at the same time?

A: Absolutely. That’s the idea. Organize your entire school year purchases by creating a list of products and repeating that order every month. You will have the opportunity at anytime before any order cut-off date to modify your product list, or just keep it the same for every month.

Q: How will you manage products that are backordered?

A: Because our program is a reoccurring program, we will ship backordered products with the next scheduled order delivered to the school. If the product happens to still be unavailable by the next order, we will refund the amount to your method of payment on file.

Q: What if I receive products that are damaged in shipping?

A: Accidents do happen. You will have to submit a request for RAN # (Return Authorization Number) that records the reason for the product request to be returned. Once you receive your RAN, within the next 14 days take a copy of the RAN and the product back to the school so that our representative can arrange pick up. Because our program is a reoccurring program, we will ship a replacement product with your next scheduled order. If the product happens to be unavailable by the next order, we will refund the amount to your credit card on file.

Q: What if I receive products in error?

A: We hope not, but we might experience a situation where you received the wrong product in error. In order to rectify the situation, you will have to submit a request for a RAN # (Return Authorization Number) that records the reason for the product request to be returned, and a product to be delivered. Once you receive your RAN, within the next 14 days take a copy of the RAN and the product back to the school so that our representative can arrange pick up. Because our program is a reoccurring program, we will ship the correct product with your next scheduled order. If the product happens to be unavailable by the next order, we will refund the amount to your credit card on file.

Q: What if I receive my order and its incomplete and missing an item?

A: Errors do happen. To solve this problem, we ask that you submit a request for a RAN# (Return Authorization Number) and select order incomplete and identify the product that was missing from your order. Because our program is a reoccurring program, once you receive your RAN# with authorization to complete the order, we will ship the product to you with your next scheduled order. . If the product happens to be unavailable by the next order, we will refund the amount to your credit card on file.

Q: I really like your program. How can I get involved?

A: We are looking for Independent Developers (sales affiliates) who wish to earn an income while supporting and educating neighborhood schools about our program. Click on our Work with Us link and select Become an Independent Developer to see how. Additionally each region requires an Area Director who oversees the sales affiliates, product list, distribution centre, and customer base which will require great people. For any other inquires, simply give us a call or send us an email.

Q: I’m a teacher and I would really like to make this program part of my curriculum.

A: Now we are excited. Our program has a big educational component that can offer some great lessons to students about business. Students can get involved in the re-distribution of products for course time commitments, and many different aspects of business such as marketing, accounting, entrepreneurship, and social responsibility just to name a few can be put into practical experience. We would love to create this program and invite any teachers willing to implement one to contact us.

Q: Will you come and speak to our students about your program/ethics?

A: Our desire is to come and visit our schools and to share our experience with students so they too can realize that opportunity exists for everyone, and that solutions exist for the problems we face. Please contact us to book an assembly and guest speaker.

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WHAT'S HAPPENING WITH FUNDVEE

Fundvee Travel Now Available!

  • School Fundraising just got a lot more interesting. Schools that use Wealthy Schools as their Communication platform and Fundraising site can now offer parents Travel Packages...